The Service Support Model is a collection of methods used by an organization’s IT professionals for providing and managing end-to-end IT service and product delivery to the respective clients . It includes all the activities, procedures, and processes used to create, design, and deliver various IT support products and services . The IT support model is a part of IT service management and is also known as ITSM support management . The model defines the various technologies and methods that are used by the IT departments and teams in a company for management purposes and the timely delivery of services to clients . The ITIL support model is built on the prime belief that IT is an inseparable part of people and organizations because everything is driven by technology nowadays .
If you want to learn more about IT support models and their processes, you can consider taking the ITIL Foundation Course by KnowledgeHut . The course can help you become a professional in the IT support model field.