This is another great healthcare KPI example that should be a top priority for any healthcare organization, in order to have feedback and improve the service. You can ask your patients how they felt while being taken care of, how they would rate their meals or the time taken by doctors and nurses to explain them their situation.
These changes have spurred healthcare companies to look into new healthcare metrics—or key performance indicators (KPIs)—to decide if they are meeting these new standards. As a quick refresher, a KPI is a type of performance measurement that helps you understand how your organization or department is performing.
Once the practice manager or medical director has established a medical marketing strategy, he or she has to come up with KPIs to measure ongoing progress and success of each area. Working with hundreds of healthcare providers, PatientGain.com has established that there are 10 key KPIs for your medical marketing strategy.
Medical KPI Example