Client experience encompasses every touchpoint, from initial engagement to post-purchase support, shaping overall customer satisfaction and loyalty #ClientExperience

What is Client experience encompasses every touchpoint, from initial engagement to post purchase support, shaping overall customer satisfaction and loyalty #ClientExperience? The below diagram explains Client experience encompasses every touchpoint, from initial engagement to post purchase support, shaping overall customer satisfaction and loyalty #ClientExperience. This chart shows an important concept or a framework to help one run their business, improve company's strategy, internal processs, enhance project management, technology, and client experience.