Methods of measuring. Most change management practitioners these days are asked to measure the results of their efforts and report back on them to project sponsors and company leaders. Measurements usually include surveys, tests, assessments, and observations of the activities completed.
A Change Management Framework is a model that gives you a systematic approach to managing changes within an organization. It considers all elements, including planning, communication, training, resistance management, leadership, common problems, and issues.
change management performance – the success of the change management activities (and it might be useful to flowchart your change management process to thoroughly scan for the priority steps or parts to measure)