As a term, people, process, and technology (PPT) refers to the methodology in which the balance of people, process, and technology drives action: People perform a specific type of work for an organization using processes (and often, technology) to streamline and improve these processes. This framework can help you achieve harmony within an …
When people, processes and technology are all working in sync, organizations can enact their change management strategies successfully. Inspirage’s Management Consulting team can help you develop a capability-focused plan so that all of these characteristics work in unison to orchestrate effective change within your organization.
Some organizations group people and process as one element, calling it people and process management. Others agree with Morris and say focus on people first, processes second, and technology last in order to ensure you have the appropriate resources in place before implementing technology.