A business process is a set of repeatable tasks and activities that produce specific business outcomes. Business processes can be organized into three types: operational, management, and supporting. Business processes are essential for improving customer satisfaction, agility, and efficiency.
ome examples of business processes are:
– Order fulfillment: This process involves receiving, processing, and delivering orders to customers. It is an operational process that creates the primary value stream for the business.
– Performance appraisal: This process involves evaluating, rewarding, and developing employees based on their performance. It is a management process that ensures the operational processes are conducted appropriately.
– Recruitment: This process involves attracting, screening, and hiring qualified candidates for open positions. It is a supporting process that supports the core operational processes.