Services value chain analysis

Services value chain analysis

On the other hand, primary activities are usually the source of cost advantage, where costs can be easily identified for each activity and properly managed. Value chain analysis is based on the principle that organisations exist to create value for their customers.

On the other hand, primary activities are usually the source of cost advantage, where costs can be easily identified for each activity and properly managed. Value chain analysis is based on the principle that organisations exist to create value for their customers.

In Porter’s value chain model, primary and support activities are the key processes and systems a business uses to develop its product or service. The five primary activities are inbound logistics, operations, outbound logistics, and sales.