Some organizations group people and process as one element, calling it people and process management. Others agree with Morris and say focus on people first, processes second, and technology last in order to ensure you have the appropriate resources in place before implementing technology.
As a term, people, process, and technology (PPT) refers to the methodology in which the balance of people, process, and technology drives action: People perform a specific type of work for an organization using processes (and often, technology) to streamline and improve these processes. This framework can help you achieve harmony within an …
Implementing the People, Process, and Technology framework can allow your business to flourish by using a balanced operational strategy. Finding the right IT service partner is no exception to the rule.