And how can leaders get better? What Is Emotional Intelligence? In The EQ Difference: A Powerful Plan for Putting Emotional Intelligence to Work, Adele Lynn defines emotional intelligence as the ability to manage yourself and your relationships with others so that you truly live your intentions.
Emotionally intelligent leaders know how to inspire others, manage expectations, and resolve conflicts. More importantly, they’re able to manage their personal biases and prevent their ego or emotions from interfering with productivity.
By caring for and supporting others in your workplace, you’ll create a positive environment and demonstrate your emotional intelligence leadership. You must communicate effectively and properly manage relationships to move a team of people in a desired direction.