RACI Chart

The following RACI chart was made by a plant manager and his staff for a parking lot repaving project – The first three lines in the above RACI chart illustrate each of the R, A, C, and I definitions: The first task is to identify outside contractors to quote on the job.

Enter all project roles or team member names across the top row. List all tasks, milestones, and decisions down the left column. For each task, assign a responsibility value to each role or person on the team. This sample RACI chart gives you a quick glimpse at how all the pieces and parts come together. Ready to make a RACI chart of your own?

You can create a lot of efficiencies using a RACI chart on your project. When you create a RACI at the beginning of a project, it can be useful to help set expectations for who is managing or responsible for work going forward. People involved in the project should be able to clearly see where they need to be involved, and with which tasks.

RACI Chart

Leadership Styles Directive vs Supportive

Directive leadership, also known as coercive leadership, is an ordering, autocratic leadership style where the leader gives orders and those orders are followed. Besides orders being followed, directive leaders also expect 100 percent compliance with rules and.

Supportive leadership is useful with a team that is new, inexperienced, or otherwise lacking confidence. Path–Goal theory assumes that leaders are flexible and that they can change their style, as situations require. The theory proposes two contingency variables, such as environment and employee characteristics,…

The Four Styles: The directive path-goal clarifying leader behavior refers to situations where the leader lets employees know what is expected of them and tells them how to perform their tasks. The theory argues that this behavior has the most positive effect when the employees’ role and task demands are ambiguous and intrinsically satisfying.

Leadership Styles Directive vs Supportive

Value Proposition Framework

The proposed framework focuses on a firm’s pre-emptive value offering (also known as a customer value proposition). This is a firm’s offering of the value it seeks to create for a customer, in order to meet his or her requirements.

A value proposition (VP) is a declarative statement that explains why a customer should purchase your product or service. The statement summarizes how you will deliver your brand promise and how your offering will deliver value to customers.

Ideally, a good value proposition model will help push your product closer towards product/market fit. Using a framework is meant to reveal potential knowledge gaps in about your customer, leading to parts of your product that won’t stick.

Value Proposition Framework

Journey Map Sample

Essentially, a customer journey map helps you visualize the whole process a customer goes through, from their initial touchpoint throughout their entire lifecycle as they strive to achieve a specific goal. The map shows where customers enter your marketing and sales cycle, then how they find success with your products or services.

What is Employee Journey Mapping? An employee journey map is a visualization of the timeline of the entire employee experience, starting when people consider applying for a position until they leave the company. It depicts all the key touchpoints along the way, while underscoring employee needs and pain points.

One of the best approaches to analyzing and improving employee experience is a technique called Customer Journey Mapping (CJM). If you are not familiar with customer journey mapping, there is a complete guide we wrote on the subject.

Journey Map Sample

Process Map Symbols

Process Mapping Symbols and Notation. Each element in a process map is represented by a specific symbol. Process symbols are also commonly called flowchart symbols, flowchart shapes or flow diagram symbols. These symbols come from the Unified Modeling Language or UML, which is an international standard for drawing process maps.

A basic process map would look like this; Each step in a process is represented by a shape in a process map. These shapes are also called flowchart shapes. There are nearly 30 standard shapes that you can use in process mapping. However, we think for most people, using a handful of the most common shapes will be easier to understand.

How to Create a Process Map| Process Mapping Steps
Identify the Process You Need to Map
Bring Together the Right Team
Gather All the Necessary Information
Organize the Steps in a Sequential Order
Draw the Baseline Process Map

Process Map Symbols

Bottleneck Analysis

Continuous Bottleneck Analysis With Kanban The key to a healthy and productive Flow is the absolute minimum interruption to the process. The work has to stream through it freely powered by the Pull power. Following the Lean management concept of continuous improvement, bottleneck analysis should also be an ongoing process.

What is Bottleneck Analysis? What is a Bottleneck (or Constraint)? In a manufacturing process, “bottleneck” refers to a work stage that cannot meet the production quota even at its maximum throughput capacity, thereby delaying or stopping the flow of operations. This concept equally applies to management and logistics.

When performing a full investigation on how to find the cause of these issues, a bottleneck analysis tool should always be used. In most cases, the tools used for this process are going to be either a written chart, or more likely, a computer program.

Bottleneck Analysis

Digital Marketing Plan

Marketing templates on Digital marketing strategy Digital marketing plan example Digital marketing plan workbook Digital marketing planning infographics Digital marketing strategy audit/healthcheck Free digital marketing plan template Inbound marketing Quick Wins template Lifetime value spreadsheet Online customer acquisition budget spreadsheet

Create a measurement and monitoring plan (this should fit in with your KPIs). Check the success of the individual elements of your digital marketing strategy at continuous intervals.

Personalization is becoming increasingly important in digital marketing. Therefore, when it comes to defining your strategy for carrying out your plan, keep these factors in mind: Know who you want to address, what their tastes, needs, or preferences are, where are you looking to meet their expectations, etc.

Digital Marketing Plan

RFI vs RFP Explained

RFI, RFP and RFQ are vital tools that can be used to achieve a successful sourcing solution. The key difference between RFI, RFP and RFQ is that RFI (Request For Information) is a document used to collect information from different suppliers in order to decide from which supplier the company should sources products or services whereas RFP …

RFP An RFP, “Request for Proposal,” is a document that asks vendors to propose solutions to a customer’s problems or business requirements. An RFP is usually what follows an RFI; in fact, it’s rare that a company will go from an RFI to an RFQ (for reasons that will become clear below).

An RFI is a solicitation that procurement sends to a broad base of potential suppliers. Its purpose is for conditioning, gaining information, preparing for an RFP or RFQ, forming a strategy, or building a database. These facets are useful in later supplier negotiations about: Breadth and width of product/service offerings, by the supplier

RFI vs RFP Explained

7Ps of Marketing

Learn everything about the 7Ps of Marketing mix, Understand why this concept is still relevant today and will be relevant for the foreseeable future. The 7Ps of Marketing is the Price, Place, Promotion, Product, People, Process and finally, Physical Evidence.

– Smart Insights What is the 7Ps Marketing Mix and how should it be used? The marketing mix is a familiar marketing strategy tool, which as you will probably know, was traditionally limited to the core 4Ps of Product, Price, Place and Promotion. It is one of the top 3 classic marketing models according to a poll on Smart Insights.

This free download explains and gives examples of all of the most useful classic marketing models . The 7Ps model was originally devised by E. Jerome McCarthy and published in 1960 in his book Basic Marketing. A Managerial Approach. We’ve created the graphic below so you can see the key elements of the 7Ps marketing mix.

7Ps of Marketing

Startup Executive Summary

In order to do so you will have to provide a solid case for your business idea which makes your executive summary all the more important. A typical executive summary for a startup company includes the following sections: The business opportunity – describe the need or the opportunity.

This executive summary is built to provide a brief overview of the purpose and goals your business/ startup aims to achieve. The template has been constructed for you to only input the designated information- by doing so you should tackle the necessary information needed to either brush up your business idea or get your investors on board.

1) The executive summary would be used for providing initial due diligence for investors. 2) The executive summary would be used for organizing the main components of a business plan for a business, or probably in your case, your startup. Why is an Executive Summary Important?

Startup Executive Summary

network diagram

Network Diagram – What is a Network Diagram
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Network Diagram. A network diagram is a visual representation of network architecture. It maps out the structure of a network with a variety of different symbols and …
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Create a Network Diagram – Project
https://support.office.com/en-us/article/Create-a-Network-Diagram…
A Network Diagram is a graphical way to view tasks, dependencies, and the critical path of your project. Boxes (or nodes) represent tasks, and dependencies show up as …
Network Diagram Examples – Edraw Max
https://www.edrawsoft.com/Network-Diagram-Examples.php
Seeking a solution for maximizing the efficiencies throughout the ne

PDCA

PDCA cycle is an iterative process for continually improving products, people, and services. It became an integral part of what is known today as Lean management. The Plan-Do-Check-Act model includes solutions testing, analyzing results, and improving the process.

Plan-do-check-act, or PDCA, is a method organizations use to continually improve their internal processes, increasing the quality of their products and the overall efficiency of their business. PDCA is also called the Deming wheel, Deming cycle, or Shewhart cycle, after some of its earliest proponents.

The Pros and Cons of PDCA / PDSA. The model is a simple, yet powerful way to resolve new and recurring issues in any industry, department or process. Its iterative approach allows you and your team to test solutions and assess results in a waste-reducing cycle.

PDCA

RACI Diagram Example

RACI Matrix example – Building a Restaurant There are 2 interesting things in this RACI matrix: Since the Restaurant is not open yet, the Salesman is not Accountable for any of these tasks. When choosing the food suppliers, the Chef had to play 2 roles: Responsible and Accountable.

A key principle of RACI project management is the appointment of one person to oversee the project implementation plan. They are responsible for the entire project, or a segment of it, and exhibit leadership consistency. This gives team members one central authority for direction.

A RACI chart is a simple matrix used to assign roles and responsibilities for each task, milestone, or decision on a project.

RACI Diagram Example

Medical KPI Example

This is another great healthcare KPI example that should be a top priority for any healthcare organization, in order to have feedback and improve the service. You can ask your patients how they felt while being taken care of, how they would rate their meals or the time taken by doctors and nurses to explain them their situation.

These changes have spurred healthcare companies to look into new healthcare metrics—or key performance indicators (KPIs)—to decide if they are meeting these new standards. As a quick refresher, a KPI is a type of performance measurement that helps you understand how your organization or department is performing.

Once the practice manager or medical director has established a medical marketing strategy, he or she has to come up with KPIs to measure ongoing progress and success of each area. Working with hundreds of healthcare providers, PatientGain.com has established that there are 10 key KPIs for your medical marketing strategy.

Medical KPI Example

Andon

Andon (Japanese: アンドン or あんどん or 行灯) is a manufacturing term referring to a system to notify management, maintenance, and other workers of a quality or process problem. The alert can be activated manually by a worker using a pullcord or button or may be activated automatically by the production equipment itself. The system …

The origin of term Andon is from a Japanese word for traditional paper lantern. An Andon is one of the most common forms of visual management that is in use in Lean.

Andon (manufacturing) The concept/process of giving a non-management (production line) worker the authority to stop the production line because of a suspected quality issue is often attributed to W. Edwards Deming and others who developed what became Kaizen after World War II. “Andon” is a Japanese loanword originally meaning paper lantern;

Andon

4Cs Diagram Collaboration Communication Creativity Critical Thinking

Creativity and Critical Thinking represent inseparable attitudes and abilities for innovation which, contrary to popular belief, CAN be learned, taught and implemented in any classroom.

The experiential and communicative approach of this course will enable you to conduct a creative and critical thinking class. Your students will surrender to no challenge! Assembly and small groups work will encourage reflection and new ideas. Role-play, case analysis and group dynamics.

Critical thinking is the essence of education so that students can take knowledge to a higher level. Creativity projects the intent of a teacher through a successfully taught pupil who takes his orientation to a higher level. The 4Cs are critical.

4Cs Diagram Collaboration Communication Creativity Critical Thinking

Project Management 1 Pager Template

The project plan on ASR One-Page Project Management template uses a simple Google Spreadsheet that will be useful for small or medium sized projects. A stakeholder is anyone actively involved in the project, or anyone that may be positively or negatively affected as a result of the project.

Project on a page – Excel template based on The One Page Project Manager Actions Ian Seathattached OPPMI.pngto Project on a page – Excel template based on The One Page Project Manager Ian Seathrenamed Project on a page – Excel template based on The One Page Project Manager(from Project on a page – based on The One Page Project Manager)

To help you get started quickly, we’ve put together a list of the best PowerPoint templates for project management – from straight-forward project plans to complex Gantt charts and strategic product roadmaps. You can access these templates as Excel and PowerPoint files and customize them to fit the specific needs of your project.

Project Management 1 Pager Template

Leadership Styles Directing Coaching Supporting Delegating

Directing Coaching Supporting Delegating The Three Steps of the Situational Leadership Model Step 1: Identify the Most Important Tasks or Priorities Step 2: Diagnose the Readiness Level of the Followers Step 3: Decide the Matching Leadership Style Step 1: Identify the Most Important Tasks or Priorities

There are four types of leadership styles: Directing, Coaching, Supporting and Delegating 1 The Directing leadership style is one where the leader takes control of the situation. He relies on his knowledge and… 2 The next step up from Directing is the Coaching Style. Coaching involves getting involved with an individual while… More …

Delegating leaders are of course responsible for their team, but they provide minimal direction and guidance. It is a hands-off style of leadership similar to laissez-faire leadership where the group makes almost all of the decisions.

Leadership Styles Directing Coaching Supporting Delegating

McKinsey 7S Framework

What is the McKinsey 7S Model? The McKinsey 7S Model refers to a tool that analyzes a company’s “organizational design.” The goal of the model is to depict how effectiveness can be achieved in an organization through the interactions of seven key elements – Structure, Strategy, Skill, System, Shared Values, Style, and Staff.

The McKinsey 7S Framework is a management model developed by business consultants Robert H. Waterman, Jr. and Tom Peters (who also developed the MBWA– “Management By Walking Around” motif, and authored In Search of Excellence) in the 1980s. This was a strategic vision for groups, to include businesses, business units, and teams.

As we pointed out earlier, the McKinsey 7s framework is often used when organizational design and effectiveness are at question. It is easy to understand the model but much harder to apply it for your organization due to a common misunderstanding of what should a well-aligned elements be like.

McKinsey 7S Framework

Process Map Example

This recruitment and selection process flow map example includes a new element: data objects. Note that in this sales process flow model, the timer, another BPMN 2.0 notation example, appears in the lower-left corner of some tasks. Do you want to know more about what process mapping is? See more examples of process maps.

How to Create a Process Map| Process Mapping Steps Step 1: Identify the Process You Need to Map Step 2: Bring Together the Right Team Step 3: Gather All the Necessary Information Step 4: Organize the Steps in a Sequential Order Step 5: Draw the Baseline Process Map Step 5: Analyze the Map to Find Areas for Improvement

Some commonly used process map symbols include: Process- A rectangle is used to represent a particular process and its activities and functions. Flowline → An arrow is used to show both the direction of flow and the connection between steps. Terminator- A terminator shows the beginning or end of a process flow.

Process Map Example